Contact Us
Cool Critters HQ
We’re currently online-only.
Based in Riverside, CA
Serving pets across the global.
Customer Support Hours
Monday–Friday: 8am – 5pm PST
Weekend emails may take a little longer - we’re probably out walking dogs or testing new gear.
Get in Touch
or use the form below
Resources
Animal Poison Control
ASPCA Animal Poison Control
888-426-4435
Pet Poison Helpline
855-764-7661
Emergency Vet Finder
Find 24/7 emergency veterinarians near you:
VetSpecialists.com
Emergency Vets USA
Rescue & Adoption
Explore trusted adoption networks:
Petfinder
Adopt-a-Pet
Best Friends Animal Society
Lost & Found Pets
Reunite families with their pets:
Petco Love Lost
PawBoost
Local Facebook & community lost-pet groups
Our Give-Back Program
Every purchase fuels change.
Goal: 1,000+ units donated in first year to shelters, rescues, and K9 service units.
Care & Safety Guides
Expert tips for healthier adventures:
ASPCA Pet Care Guides
Red Cross Pet First Aid
AVMA Traveling with Pets