Privacy Matters
At Cool Critters, protecting your information is a priority. When you visit our site or make a purchase, we may collect personal details like your name, email, shipping address, and payment method (processed securely). We also collect technical data like your device type, browser, and which pages you view—this helps us improve our site and your experience.
We use this information to process orders, deliver products, provide customer support, and - only if you opt in - send occasional updates or promotions. Your data is never sold, and we only share it with trusted third parties like shipping carriers or payment processors. You can opt out of marketing emails at any time.
How We Protect You
Our site uses secure encryption and industry-standard measures to protect your data. We also use cookies to improve website performance, remember your cart, and personalize your experience. You can disable cookies in your browser if you prefer, but some site features may not work properly.
You have full rights to access or request deletion of your personal information. To update your data or make a request, email us at support@cool-critters.com.
Your Rights, Your Call
We believe in transparency. You’re in control of your data, and we’re here to support that. We may update this Privacy Policy over time - any changes will be posted here with a revised date. If you have questions or concerns, reach out anytime:
📧 support@cool-critters.com
📍 Riverside, CA 92501
Effective Date: 5/22/2025
Payment Methods
- Credit / Debit Cards
- PAYPAL