FAQ

All Cool Critters products are made using recycled, BPA-free, human-grade materials. We believe your pet deserves the same quality and safety as you do. Every part—from the base to the sleeve—is designed to be durable, non-toxic, and long-lasting, with no off-gassing or harmful chemicals.

Unlike most pet water dispensers, Cool Critters systems are vacuum-sealed, double-walled, and designed for real-world use—not just aesthetics. We focus on temperature control, easy cleaning, and long-term durability. Plus, every design is backed by field testing with real pets and pet owners.

Every purchase of a Piplet or ColdCove helps fund the donation of hydration systems to working dogs, K-9 units, and animal shelters in need. We’re passionate about keeping all animals safe and cool—especially those serving on the front lines or waiting for a forever home.

Cool Critters is designed for just about any animal that drinks water! Our products are used by pet parents with mice, turtles, birds, cats, dogs, and more. Whether they live in a tank, a barn, or on your couch—we’re here to keep them hydrated in style.

Not at all! While our current lineup focuses on cats, dogs, and small animals, we’re actively developing a line of hydration systems for barnyard animals and livestock. Our goal is to offer species-specific hydration solutions for goats, pigs, horses, and more—all designed with the same high standards and materials.